Composed of highly professional social care workers, our adult care operational teams work alongside adults with care and support needs, helping them live their best lives. By joining us, you will have the chance to be part of collaborative and creative teams that are committed to doing their best work. Strengths-based sums up who we are and what we do. We support people over the age of 18 with a physical or sensory impairment, mental health issues, or a learning disability. Whoever they are, we make sure the person is at the heart of everything we do.
We give our staff the opportunity to learn, develop, and grow. Our induction process for new starters is excellent, and you will receive regular supervision and training, access to memberships and subscriptions such as Research in Practice and Social Care Information and Learning Services (SCILS), team meetings, peer groups, journal clubs – the list goes on!
The whole service is structured as a number of teams, some covering specific areas of the county and others with specialist roles and responsibilities. You will have the opportunity to work with a wide range of colleagues in different professions and roles – we’re all in this together.
We are passionate about our community and take pride in our work. We encourage a culture that puts our customers at the heart of everything we do – through trust and respect, empowering our people to develop skills, collaborate and innovate to find solutions, be open, take responsibility, to listen and learn. If you value these behaviours too, we’d love to hear from you.
We have the vision to work with people in the community to live the best life they can. The Reablement Service is part of this fantastic new approach, and there are opportunities for you to join this empowering, ground-breaking service and influence people’s lives in a person-centered and positive way.
In addition, our new service is moving towards an integrated relationship with our health partners and we have designed a new discharge pathway that supports customers on their journey home from the hospital in a seamless whole system approach called Home First Plus. This will see health and social care staff working together to achieve the best outcomes for the customer.
North - Chippenham
West - Trowbridge
The three ongoing support teams work across the county with people aged over 18, including older people and those with a physical disability. Each of the three teams combine the talents of social workers, occupational therapists, customer coordinators, business support and managers.
The team hold a breadth of knowledge, skills and experience and consists of Social Workers, Occupational Therapists and Customer Coordinators. We work in a supportive environment and are committed to professional and career development, providing monthly supervision, and offering flexible working arrangements. The leadership teams consist of a Team Manager, Assistant Team Manager, as well as two Advanced Practitioners one for social work and one for occupational therapy.
This is an exciting time to be joining the service. From September 2021 the service started to work with people who have autism as well as people who have learning disabilities. This will mean that people with learning disabilities and autism will receive an equitable service.
Wiltshire Council is committed to building stronger communities and providing quality services to all customers. We are currently going through a transformation programme and the vision is to support independent lives through greater personalisation of care and safeguarding services.
The hospital teams are based in three acute hospitals and provide advice, assessment and discharge planning for people. All of these teams work closely with health colleagues to promote an effective multi-disciplinary approach. We're currently looking at innovative new methods such as 'discharge to assess' which is following people from discharge to their own home or care home. We're also exploring innovative front door of hospital approaches to ensure the correct discharge pathway is instigated as soon as possible.
The Adult Multi-Agency Safeguarding Hub (MASH) receive and review all referrals relating to adult safeguarding across Wiltshire.
The mental health social work teams provide specialist services for adults over 18. We have three mental health social work teams which collaborate closely with health professionals. The teams support people to recover from periods of difficulty with their mental health and for people to stay as independent as possible by providing support that is person-centred which gives people choice and control in their lives.
North - Chippenham
South - Salisbury
The advice and contact team are the first point of contact into adult social care services. We complete strength-based conversation with our customers to establish their care and support needs in the community.